Please read about the pre-flight and post-flight inspection regulations applicable for all flights of VIM Airlines:
Passenger ticket and baggage check are the documents confirming the contract between the passenger and VIM Airlines (Carrier) concerning carriage of passenger and his baggage.
Such ticket is valid for regular and charter flights on domestic and international airlines.
A passenger who is late for check-in, which ends 40 minutes before the time of departure specified on the ticket is not admitted to the flight. Departure time on the ticket is local.
Time of arrival, if indicated on the ticket, may differ from actual time of arrival due to flight conditions not depending on the carrier (meteorological conditions along the route, head wind, alteration of route at the demand of organizations responsible for air navigation servicing of the flight, load of the airspace in the area of the airport of arrival, etc.).
The Carrier may reject the carriage:
In addition, in certain cases, when a passenger is denied access to the booked flight at the Carrier’s fault, the latter may provide additional services or pay a compensation according to the established regulations.
Complete or partial refund for unused section of the route is made at the venue of purchase of the tickets within one year from the date of issue of such ticket, if the carriage was not performed at any section of the route, or from the date of departure on the first section of the route (unless otherwise is required by Fare Application Regulations).
When buying an air ticket or altering the carriage terms after purchase (family name, flight number, service class, date of departure to or from the location, etc.) please consult the Carrier or its agent concerning the terms of applicable fare to gain assistance in respect of the possible applicable limitations. Non-fulfillment of this recommendation may result in increase in fare and/or additional costs for you. In certain cases, the fees for refusal from flight or alteration of booking of tickets purchased at special fares may apply.
A ticket is valid for the flight specified therein only for the person the ticket is registered for.
For any further information please contact the representative offices of the company or its agents.
For the harm caused to the life or health of the aircraft passenger on domestic flights, the aircraft owner shall be liable in accordance with the laws of the Russian Federation.
Liability of the Carrier for loss, underdelivery or damage (spoilage) of the baggage accepted for air carriage without specifying the value is equal to its cost, but not more than two minimum wages set by the federal law per kilogram of the baggage weight.
For the loss, underdelivery or damage (spoilage) of belongings held by the passenger, the liability is equal to their value, and if it can not be determined not more than ten minimum wages set by the federal law.
Rights and liabilities of the Carrier and the passenger in other legal relations connected with air carriage hereunder are determined by the Carrier’s regulations.
In case of loss of the ticket, the passenger is not admitted to the flight, carriage charge and fees are not refunded; making of a copy is subject to the agreement with the Carrier as an exception.
To the carriage with the final destination or stop in a country, other than the country of departure, Warsaw Convention may apply, which in majority of cases limits the liability of the Carrier for death or harm to health of the passenger and for the loss or damage of the baggage. See also «Notification of the international flight passenger about limitation of liability» and «Notification about limitation of liability for the baggage».
A passenger may bring to the airplane cabin, under his responsibility, baggage (bags, etc.), which is accepted within the free baggage allowance. One item of such baggage should not exceed 5 kg, maximum dimensions 45×35x15 cm. Only 1 baggage item is allowed to be carried in the aircraft cabin.
Animals are not allowed to be carried in the passenger cabins, except for guide dogs. Animals and birds are accepted for air carriage subject to prior agreement with the Carrier based on permissive documents obtained by the passenger independently from the relevant veterinary and customs control authorities of the country of departure, and shall be carried in the hold of the aircraft for the fee set by the Carrier.
The Carrier is entitled to restrict the acceptance or refuse to accept the baggage in excess of the free baggage allowance.
If a passenger requests carriage of more baggage than it was initially booked and paid for, such baggage shall be accepted only if free tonnage is available and for an applicable fee. Oversized (1 item exceeding 0.5×0.5×1.0 m) and heavy-weight (1 item exceeding 30 kg) baggage shall be accepted for carriage subject to prior agreement with the Carrier.
Passenger should pay for carriage of baggage exceeding the free baggage allowance specified on the corresponding flight coupon, subject to applicable fare as of the date of issue of receipt for payment for excess baggage.
The Carrier shall not be liable for fragile, valuable or perishable items.
Money and documents should be carried by the passenger personally, without checking them in as a baggage. Further information is available from the Carrier or its representative.
The following items and substances are allowed to be carried on board of the aircraft by the crew members and passengers subject to the established requirements:
Liquids in containers over 100 ml are not accepted for carriage, even if they filled only partially.
Exceptions are medicines, baby food and special dietary items.
Liquids purchased in duty-free stores in the airport or aboard should be packed in a safely sealed plastic bag ensuring the identification of the contents of the bag during the flight, which has a reliable evidence that this item was purchased in the airport duty-free stores or aboard the aircraft on the date(s) of the trip.
Passengers, carriage of which includes the destination or stop in a country other than the country of departure are notified that the provisions of the international agreement known as Warsaw Convention may apply to the entire carriage, including any section completely located within the territory of the country of departure or destination. For such passengers carried by the carrier, who is not a member of special agreements, the liability of the carrier for death or harm to the health of the passengers in majority of cases is limited to approximately 10 000 US dollars or 20 000 US dollars.
Additional security is normally provided by the passenger through insurance. Such insurance is not affected by any limitation of liability of the carrier under the Warsaw Convention or special carriage agreement. For further information please contact the carrier or insurer’s representative.
Except for advance statement of the increased value of the baggage, including payment of additional fee, the liability for loss, damage or delay in delivery of baggage for the majority of international carriages (including domestic sections of the international route) is limited to approximately 9.07 US dollars per 1 pound (20 US dollars per kilogram) of the checked-in baggage, and 400 US dollars for unchecked-in baggage per passenger. Increased value may be stated for certain types of items. Some carriers are not liable for fragile, valuable or perishable items. Additional information is available from the carrier.
In addition to the established free baggage allowance, the following items may be carried free of charge, if they are held by the passenger and are not in the baggage:
Briefcase, plastic bag, bunch of flowers, video camera, laptop, purse or file, printed media for reading during the flight, baby food and road baby cot, umbrella or cane, overcoat or raincoat, folding wheelchair and/or crutches, if the passenger needs these items.
Baby cot, wheelchair and crutches may be carried in the hold of the plane.
The cost of this ticket may include taxes, fees and duties levied by the government on air transport. Such taxes, fees and duties, which may comprise a certain portion of the cost of flight, are included in the cost of the ticket or are indicated separately in the «FEES» section of the ticket. You may also be requested to pay taxes, fees and duties that were not collected.
For the purpose of ensuring safety of flights, the passengers are prohibited from carrying the following hazardous items and substances:
Weapons, ammunition and non-lethal weapons of the passengers authorized to bear and possess them are withdrawn for the period of the flight by the officer performing pre-flight inspection, and are returned in the airport of arrival.
Items that can be used as a weapon for assaulting the crew or passengers (knives, axes, ice axes, crossbows, pneumatic rifles and pistols, harpoon guns, weapon imitations and other stabbing and cutting items) may be carried only in the hold.